Privacy Policy

This policy explains what personal data Lumen collects, why, and what rights you have. The data controller is the operator of the Service; its legal details will be published here upon completion of the company's registration.

Contact for privacy matters: support@lumen.app. If this policy is translated, the English version prevails.

Account data: name, email address and a hashed password (we never store passwords in plain text), or your Google/Apple sign-in identifier.

Data you provide for Readings: birth date, time and place; names; your questions; and the Readings generated from them, which are stored in your account history.

Daily horoscope subscription data: your zodiac sign or birth details, chosen delivery time and, if you connect Telegram, your Telegram chat identifier.

Payment data: order amounts, currency and payment status. Payments are processed by Stripe or YooKassa; we never receive or store your full card number.

Technical data: essential cookies (session, language, country for currency display) and your country derived from your IP address. We do not use advertising trackers.

To provide the Service: generate your Readings, keep your history, deliver daily horoscopes, process payments and provide support.

To keep the Service secure and to comply with legal obligations (for example, accounting for payments).

We do not sell your personal data and we do not use it for third-party advertising.

To generate a Reading, the information you provide for it (your question, birth details, names) is sent to our AI provider (Anthropic) for processing on our behalf. Under our API agreement, this data is not used to train the provider's models.

Where GDPR or similar laws apply, we process your data on the following bases: performance of our contract with you (providing Readings you request); your consent (optional details such as birth time, Telegram delivery); and our legitimate interests (security and preventing abuse).

Data about beliefs or life circumstances contained in the questions you choose to submit is processed only to generate your Reading, on the basis of your explicit request.

Data is encrypted in transit. Our databases are hosted by our infrastructure providers, currently in the United States; where required, transfers rely on appropriate safeguards such as standard contractual clauses.

Access to personal data is limited to what is necessary to operate the Service.

We share data only with service providers acting on our instructions — hosting and database providers, the AI provider, payment providers (Stripe, YooKassa) and Telegram (to deliver horoscopes you subscribed to) — and where the law requires disclosure.

We keep your data while your account is active. You can delete individual Readings, or your entire account with all its data, at any time from your dashboard — deletion is immediate and permanent. Payment records may be retained where bookkeeping laws require.

You may request access to, correction of, deletion of, or a copy of your personal data, and object to or restrict certain processing, by contacting support@lumen.app. Where consent is the basis, you may withdraw it at any time.

If you are in the EU/EEA or UK, you also have the right to lodge a complaint with your data protection authority.

The Service is not directed at persons under 18, and we do not knowingly collect their data. If you believe a minor has provided us data, contact us and we will delete it.

We may update this policy; the current version with its revision date is always available on this page. Material changes will be announced in the Service.